All products from Cissy LaLa are handmade to order. I strive to get all orders shipped within 14 business days from recieving payment. The reason for such a long shipping time is because of the high demand of my products. Each item is handmade by ME. Each item is perfectly wrapped, packaged, and prepared for shipment by ME. I do not currently have any employees and I am also a mom, wife, and life lover.
Once your package has been lovingly made, wrapped, and sent off, we'll send you an update so you can keep a virtual eye on its wherabouts.
I ship all US packages with USPS First Class shipping. This shipping option by default comes with tracking. You will automatically be sent an email with your tracking number when I am packaging your order. Sometimes it might take 1-2 days for me to actually get it in the hands of the post office, but once your package is in their hands, the timeline can vary based on location.
Due to recent issues with USPS I am currently adding the option to add insurance to your package, and I am currently in the process of switching carriers. I have had way too many issues with delivery and want to resolve these problems as soon as possible.
One thing to note : if you track your package and it says delivered but you never got it, please reach out to the carrier for assistance.
Once we've released your package from our facility, deliveries can take 2-5 business days depending on your location.
Deliveries can take anywhere from 10-14 business days. International deliveries can be delayed due to the border and customs processes; please keep this in mind when making your order.
Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These will be your responsibility, so please check with your local customs office to determine what these additional costs will be prior to purchases.