FAQ

WHAT IS THE DIFFERENCE BETWEEN THE ORIGINAL MESH MASK AND THE "BREATHE EASY" MESH MASK?

THE ORIGINAL MESH MASK IS MADE WITH A 100% NYLON MESH. IT IS SHEER AND COMES IN ONE OPTION AS A 2 LAYER MASK. THIS MASK IS THE MOST BREATHABLE MASK & TOTALLY NOTICEABLE THAT ITS A MESH MASK.

THE "BREATHE EASY" MASK IS MADE WITH A NYLON AND SPANDEX BLEND MAKING THIS MASK MUCH SOFTER THAN THE ORIGINAL. IT HAS MORE STRETCH AND THE MESH IS A SMALLER HOLE MAKING THIS MASK MORE INCONSPICUOUS BUT IN TURN SLIGHTLY COMPROMISES THE BREATHABILITY.  IT COMES IN BOTH A 2 LAYER AND 3 LAYER OPTION. THAT BEING SAID, THE 3 LAYER MASK IS THE LEAST BREATHABLE BUT STILL WON'T FOG YOUR GLASSES OR GET THAT WET FEELING INSIDE COMPARED TO WEARING A STANDARD COTTON FACE MASK, AND YOU CAN STILL TAKE A DEEP BREATHE OF OXYGEN.

 

IT'S BEEN OVER A WEEK, WHERE IS MY PACKAGE?

THANK YOU FOR BEING PATIENT. I STATE THIS SEVERAL TIMES ON THE WEBSITE BUT SOMETIMES IT GETS OVERLOOKED. SHIPPING TIMES CAN BE 14+ DAYS AFTER PURCHASE. THIS IS DUE TO THE HIGH DEMAND OF THESE MASKS AND THE FACT THAT I HAND MAKE EACH MASK MYSELF. I FEEL LIKE THIS IS ALWAYS THE #1 CONCERN AND QUESTION AND I'M CONSTANTLY REPEATING MYSELF. IF YOU DO NOT WANT TO WAIT 2 WEEKS YOU CAN PAY $11 AT CHECKOUT FOR FAST! SHIPPING AND YOUR PACKAGE WILL SHIP BETWEEN 1-3 DAYS AFTER PURCHASE. 

 

HOW DO I WASH MY MASK?

PLEASE HAND WASH YOUR MASK ONLY. THESE ARE MADE WITH A DELICATE MESH FABRIC. USE COLD OR WARM WATER AND A DROP OF DETERGENT AND OPTIONAL ESSENTIAL OIL, I LIKE TO USE DR. BRONNERS. AIR DRY. 

 

YOU'RE ALL SOLD OUT!! WHEN WILL YOU RESTOCK??

RIGHT NOW I HAND MAKE EACH MASK MYSELF AND ITS VERY HARD TO KEEP UP WITH THE DEMAND OF THESE MASKS. I CAN ONLY LIST AS MANY AS I CAN GET MADE AND SHIPPED IN ABOUT 2 WEEKS. PLEASE FOLLOW ME ON INSTAGRAM @CISSYLALA FOR THE LATEST UPDATES AND RESTOCK INFORMATION. 

 

MY PACKAGE SAYS DELIVERED BUT I NEVER GOT IT!! WHAT DO I DO??

RECENTLY I'VE HAD A LOT OF ISSUES WITH USPS. IF YOUR PACKAGE SAYS DELIVERED BUT YOU DIDN'T GET IT,  TAKE A DEEP BREATHE. THE FIRST THING YOU CAN DO IS CHECK WITH YOUR NEIGHBORS AND SEE IF THEY GOT IT BY MISTAKE. THE SECOND THING YOU CAN DO IS BE PATIENT. 90% OF THE TIME IT ENDS UP GETTING DELIVERED A FEW DAYS LATER. IF A WEEK HAS PASSED AND YOU ARE STILL MISSING YOUR PACKAGE, PLEASE SHOOT ME AN EMAIL WITH YOUR ORDER # AND WE CAN RESOLVE THE ISSUE TOGETHER. 

 

CAN I BUY YOUR PATTERN?

I DO NOT SELL MY MASK PATTERN. IF YOU ARE INTERESTED IN MAKING YOUR OWN MASK I SUGGEST YOU LOOK ON YOUTUBE AND FIND THE RIGHT MASK PATTERN FOR YOU. I HAVE SPENT HOURS AND HOURS WORKING ON THE RIGHT PATTERN AND FIT AND AT THIS TIME DON'T FEEL COMFORTABLE SHARING MY SECRETS. IF YOU ARE INSPIRED TO MAKE YOUR OWN, YOU CAN DO IT WITHOUT MY HELP, THERE ARE THOUSANDS OF RESOURCES ONLINE. 

 

DO YOU OFFER WHOLESALE DISCOUNTS?

PLEASE SEND ME AN EMAIL SO WE CAN TALK MORE, BUT GENERALLY I DON'T OFFER DISCOUNTS BECAUSE OF MY LIMITED QUANTITIES OFFERED AT EACH RESTOCK.

 

CAN I PREORDER?

SORRY, I DO NOT OFFER PRE-ORDERS. EVERYTHING IS SOLD FIRST COME, FIRST SERVE ON RESTOCK DAYS.